1. Introduction

MindCares is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services or website.

2. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, contact information (email, phone number), date of birth.
• Health Information: Information you provide during therapy sessions, including mental health history and therapy preferences.
• Payment Information: Billing details for service payments.
• Technical Data: IP addresses, browser type, and usage data when accessing our website.

3. How We Use Your Information

We use your information to:

• Provide therapy services and mental health support.
• Process payments and insurance claims.
• Improve our website and services.
• Communicate important updates, appointment reminders, and promotional offers (with your consent).
• Comply with legal obligations and protect against fraud.

4. Data Protection & Security

MindCares takes data security seriously and implements the following measures:

• Encrypted storage of sensitive information.
• Restricted access to client records for authorized personnel only.
• Secure payment processing through trusted third-party providers.

5. Confidentiality in Therapy

All therapy sessions are confidential. However, we may disclose information if:

• Required by law.
• There is a risk of harm to yourself or others.
• You provide written consent for specific disclosures.

6. Third-Party Sharing

We do not sell or share personal data with third parties except:

• Insurance providers for claim processing.
• Legal authorities when required by law.
• Technology service providers for secure platform operation.

7. Your Rights

You have the right to:

• Access, correct, or request deletion of your personal data.
• Withdraw consent for marketing communications.
• Request a copy of your stored data.

8. Cookies & Tracking

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

10. Contact Information

For privacy-related inquiries, contact us at:

• Email: privacy@mindcares.com
• Phone: (XXX) XXX-XXXX

By using our services, you agree to this Privacy Policy