1. Introduction
Welcome to MindCares! These Terms and Conditions govern your use of our website and services. By accessing our platform, you agree to comply with these terms.
2. Services Provided
MindCares offers mental health therapy services, including individual, couples, family, and group therapy. We provide in-person and virtual sessions through licensed professionals.
3. User Eligibility
To use our services, you must be at least 18 years old or have parental consent for minors. By engaging in therapy, you confirm that all information provided is accurate.
4. Confidentiality & Privacy
All therapy sessions are confidential, following legal and ethical privacy standards. However, we may disclose information if required by law (e.g., risk of harm to self or others).
5. Booking and Payment
- Therapy sessions must be booked through our website or authorized channels.
- Payments are required before the session unless covered by an insurance provider.
- Cancellation must be made at least 24 hours in advance to avoid fees.
6. Insurance & Refund Policy
- We accept select insurance providers; coverage details must be verified before booking.
- Refunds are not available for completed sessions but may be issued for pre-paid, unused services per our cancellation policy.
7. User Responsibilities
Users must:
- Provide accurate information when registering and booking services.
- Refrain from using our platform for any unlawful or harmful activities.
- Treat MindCares staff and therapists with respect.
8. Limitation of Liability
MindCares is not responsible for:
- Any decisions made based on therapy sessions.
- Unforeseen disruptions in service due to technical issues or external factors.
- Crisis intervention—users in immediate danger should contact emergency services.
9. Intellectual Property
All content, logos, and materials on the MindCares platform are owned by us and may not be used, copied, or distributed without permission.
10. Modifications to Terms
MindCares reserves the right to modify these Terms and Conditions at any time. Continued use of our services constitutes agreement to any updates.
11. Contact Information
For any questions regarding these terms, please contact us at:
- Email: support@mindcares.com
- Phone: (XXX) XXX-XXXX
By using our services, you acknowledge and agree to these Terms and Conditions.